| |||||||
|
December 2003
What's
New
|
Welcome to Circon's eCentinel, the System
Integrator newsletter that
delivers useful information about Circon Systems Corporation and its products.
Multiple Application Controller for Scheduling, Trending and Alarming The MAC-300-STA is a building block that allows other devices to be fully integrated into a facilities management system when used with Circon's Visual Integrator™ 3 operator workstation software. In conjunction with Visual Integrator 3, the MAC-300-STA broadens the capabilities of multi-vendor networks by providing commonality in scheduling, trending and alarming. Facility managers can graphically monitor building conditions and decrease incident response time while improving energy efficiency and increasing user satisfaction through one interface. Details are available in the Product Launch. Visual Integrator 3 version 3.4 and Network Integrator 3 version 3.4 for Windows XP and Windows 2000
New features in Visual Integrator 3 include:
New features in Network Integrator 3 include:
Details for both products are available in the Product Bulletin.
300-Series Device Support version 1.50 for Windows XP, Windows 2000 and Windows 98
This version of support documents includes the MAC-300-STA and upgrades from the previous version.
Details on additions are available in the Release Notes.
Download the Device Support files from the Product Update page in Customer Service and Support.
Knowledge Base Articles The Knowledge Base (www.circon.com/knowledge) is full of articles answering some of the most common technical support questions. Check it out to find answers whenever you need them, from wherever you are working from. Use the Search by Date feature to find recent articles. Since October 15, 2003 the following articles have been added:
Holiday Hours Circon's corporate headquarters will have the following hours of operation for all departments: Wednesday December 24 - Closed at noon (PST) Monday & Tuesday December 29 to 30 - Regular hours Shipping & RMA Deadlines Due to the increased volume of freight, ground shipments placed after December 22nd may not be received until the new year. In order to receive your product in a timely manner we encourage you to place your ground orders as soon as possible. Overnight shipments will be subject to holiday volumes and delivery deadlines posted by the carrier. To ensure that orders placed during the last few weeks of the year are shipped on time Circon will not be accepting RMAs for either Circon or Complementary Products after December 19th. We will resume accepting and processing RMAs in the new year. New LonWorks Integrators Please welcome Circon's newest Integrators:
Case Studies and Application Stories Circon is looking for new installations that can be written up and promoted as success stories. We are looking for open, interoperable installations that feature Circon's products as well as LonMark and / or Complementary Partner products. Case studies are a great opportunity for you to market your company while helping to increase the profile of open systems. To submit your projects, please complete and return the Case Study Form. Douglas Lighting Circon is excited to have announced that Douglas Lighting Controls has joined the Complementary Products Program. Through this agreement Circon's integrator customers gain access to the complete line of Douglas lighting products and Douglas' experienced sales and engineering support personnel, enabling them to offer fully-integrated, open, HVAC and lighting facility management systems based on LonWorks® technology. For more information about Douglas, visit www.douglaslightingcontrols.com. The 2004 Training Schedule is available in full on Circon's website. Early courses in the new year include: February Courses in Raleigh, NC Using Network Integrator
3 March Courses in Vancouver, BC Using Network Integrator
3 AHR EXPO Visit Circon's exhibit in the Building Automation Center, booth 1834. Registration and show details are available at www.ahrexpo.com. |
||||||